root
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Activity overview
Latest activity by root-
root commented,
test2
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root commented,
coucou
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root commented,
stte
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root created a post,
Article 29796555419287 - update request
https://z3najo.zendesk.com/hc/en-us/articles/29796555419287-How-can-agents-leverage-knowledge-to-help-customers?page=1#comment_38300408055959 Can we edit, abc….
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root commented,
Test comment
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root created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge.Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Center ...
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root created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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root created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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root created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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root created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...